Doctors in video conversation with international patient and international colleague


The University Hospital Basel has many years of experience with international patients.

With our wide range of services, we offer a unique package of excellent medicine and individual all-round service. Our Patient Service Managers thus ensure a pleasant stay at the University Hospital Basel.

In a 30-minute video consultation, you will discuss your medical case with one of our specialists. Our specialist will review your medical file before the video consultation and recommend possible treatment and diagnosis options.

What we need:
- Personal details: Surname, first name, date of birth, address, telephone number, e-mail
- Current medical reports in German or English
- Latest radiological images in digital form (DICOM)
- Information on current symptoms and/or ongoing therapies

- You will receive a consultation offer/contract
- Payment is due before the video consultation
- An appointment for your video consultation will be arranged via Microsoft Teams and the invitation link will be sent to you.

Interpreter service can be arranged and will be charged extra.

If we are unable to provide you with a second opinion for any reason, we will inform you before payment is due.

Get in touch with us

A second medical opinion is the second, independent assessment of an initial medical finding by a second doctor. The second opinion can relate to an illness or a treatment measure. Obtaining a second medical opinion can lead to the avoidance of a misdiagnosis or simply make the patient feel better by clearing up doubts about a finding.

When should a second medical opinion be obtained?

It is particularly worth asking a second doctor for advice before undergoing serious treatment measures, for example when choosing between different treatment options in the case of cancer or before serious spinal surgery. But it can also make sense to have two doctors assess the necessity of any other surgical procedure that requires a longer hospital stay or treatment with drugs that have a lot of side effects. In the case of very urgent therapies, obtaining a second opinion may no longer be feasible or should be weighed against an early start to treatment.

In some cases, the doctor treating you will suggest that you consult another doctor for a second opinion. However, the second doctor is often consulted on the patient's own initiative.

We will be happy to check to what extent a second opinion at a distance by our specialists is possible and sensible in your case.

For a second opinion we need:

  • Surname, first name, date of birth, address, zip code, town/city, telephone number
  • Medical report(s)
  • Information on current treatment and current symptoms
  • Specific questions for our doctors

As well as (if available):

  • Radiological images (X-ray, MRI, CT, etc.)
  • Laboratory reports
  • Pathology findings

The doctors at the Medical Outpatient Clinic are available to all English-speaking patients for general examinations, laboratory and diagnostic tests, referrals to specialists and other services. We can explain and document your results in English. Our goal is to make your experience as pleasant as possible, starting with the initial contact to schedule an appointment and transparency regarding insurance and billing.

Further information and contact

The aim of medical examinations and health advice is to identify risk profiles at an early stage and recognize health problems. This preventive screening enables diseases to be treated at an early stage or their progression to be prevented.

Check-ups by doctors with many years of experience and individually supplemented by specific additional examinations.

Switzerland has the highest density of medical technology companies in the world - one of the hotspots is the Basel region. This makes Basel an international and multicultural city.

At the University Hospital Basel you can expect a broad spectrum of medical expertise at the highest level. Every year, patients from Switzerland and abroad benefit from state-of-the-art treatment options that are developed for the benefit of patients. We put the latest scientific findings into practice, always focusing on the patient and their concerns and wishes.

With our internationally trained doctors, highly qualified nursing staff and therapists, we enjoy an excellent reputation in the healthcare sector.

6705 employees from 86 nations are committed to your well-being.

Around a third of Basel's residents are expats. The University Hospital Basel offers a special service for them.

Patient Service Managers take care of the needs of individual international patients before, during and after treatment at the University Hospital Basel. Regardless of whether you require a full service or just general information.

The International Service Department is a central service provider for international patients from all over the world. Whether you live in Basel or not, our aim is to integrate international patients into the University Hospital Basel.