Doctors speaking to an international patient and international colleagues by video

Our services

The University Hospital Basel has many years of experience with international patients.


With our wide range of services, we offer a unique package of excellent medicine and individual all-round service. Our Patient Service Managers ensure a pleasant stay at the University Hospital Basel.

In a 30-minute video consultation, you can discuss your medical case with one of our specialist doctors. Our specialist will study your medical record prior to the video consultation and recommend possible treatment and diagnostic options.


What we need:

  • Personal details: last name, first name, date of birth, address, phone number, email
  • Latest medical reports in English or German
  • Latest radiological images in digital format (DICOM)
  • Information about current symptoms and/or ongoing therapies



  • You will receive a consultation offer/contract
  • Payment is due prior to the video consultation
  • An appointment for your video consultation will be scheduled via Microsoft Teams and the invitation link will be sent to you

Interpreter Service can be arranged and will be charged extra

If, for any reason, we are unable to provide you with a second opinion, we will inform you before the payment is due.


Contact us

A second opinion is a second, independent review of an initial medical finding by another doctor. The second opinion may be given about a disease or treatment measure. Getting a second opinion may help avoid a misdiagnosis or simply make the patient feel better by dispelling doubts about an initial finding.


When is it helpful to get a second opinion?

It is especially worth getting a second opinion from a second doctor before major treatment measures, for example, when there is a choice of different treatment options for cancer or major spine surgery. However, it may also be useful to have two doctors assess the need for any other surgical procedure that requires a longer hospital stay or treatment using medications with a lot of side effects. In the case of very urgent therapies, obtaining a second opinion may no longer be feasible at all or has to be weighed up against starting therapy early.


In some cases, your doctor may suggest that you consult another doctor for a second opinion. Often, however, patients themselves decide to consult another doctor.


We would be happy to check whether a remote second opinion from one of our specialists would be feasible and make sense in your case.


For a second opinion, we need:

  • Full name, date of birth, address, zip code, city, telephone number
  • Medical report(s)
  • Information on current treatment and symptoms
  • Specific questions for our doctors


Also (if available):

  • Radiology images (X-ray, MRI, CT, etc.)
  • Laboratory reports
  • Pathology findings

The Medical Outpatient Clinic has always taken pride in providing medical care in English, and currently we are aiming at making this service more accessible. Doctors from the Medical Outpatient Clinic are available for all English-speaking patients requiring general check-ups, lab and diagnostic tests, referrals to specialists and other services. We can explain and document your results in English.


Informations and contact

The aim of a general checkup and health consultation is to identify risk profiles early and to spot any health problems. This preventive screening makes it possible to treat diseases at an early stage or prevent their progression.

Checkups are performed by doctors with many years of experience and individually supplemented with specific additional examinations.

Switzerland has the highest density of companies in the field of medical technology world-wide, and one of the hotspots is the Basel region. The population of Basel is multi-cultural, well-educated and tolerant, with a large expat population originating from many different countries.


At the University Hospital of Basel, you can expect a wide range of top-class medical services. Every year, national and international patients benefit from the most modern treatment possibilities which have been developed for our patients. We implement the latest scientific findings into our care and always focus on the patient, maintaining close regard for his or her personal concerns and needs.


With our international medical team, consisting of highly qualified doctors, nurse and therapists, the University Hospital of Basel enjoys an excellent reputation in professional, state-of-the-art health care.


6705 employees from over 80 nations work at our hospital and are committed to your care every day.


Basel has many expats (about 30% of the population) and the University Hospital of Basel offers special services for our expat patients.


Our patient service managers attend to the concerns of each of our international patients before, during and after treatment, regardless of whether you require complete medical care or just need some general information.


Our International Service department is a central service center designed for patients from all over the world, regardless of whether you live in Basel or not. Our goal is to integrate international patients into our care and to ensure that all of their needs are met at the University Hospital of Basel.