Different colored cords stretched over nails to form a network

Processes, Control and Development Directorate

The Processes, Management and Development Directorate optimizes the management of resources and processes for the entire hospital, manages cross-departmental platforms such as the operating theatre and takes on strategic plans and development projects directly related to the core business.

Departments

Doctor holds patient's hand

Integrated patient management
OP-Close-Up

Operations platform
PZM employees in discussion

Patient-centered management
Employees hold puzzle pieces

Capacity management & ZTP

Dr. Elisabeth Kappos on the phone

Referral services

Head of Processes, Control and Development Directorate

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Dr. med. Rakesh Padiyath MBA HSG

Direktor Prozesse, Steuerung und Entwicklung

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Maura Germann

Assistentin Direktion PSE

Direktion Prozesse, Steuerung und Entwicklung

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Robin Furger

Betriebswirtschafter

Direktion Prozesse, Steuerung und Entwicklung