Offer

Your GP, our emergency ward or our medical outpatient clinic can register you for an inpatient stay if required. When your GP registers you, you will receive a written invitation stating the date of admission and the ward as well as any findings you need to bring with you.

• Clothing: pyjamas, bathrobe or other home clothes, underwear, slippers and street shoes, in winter also a jacket or coat.
• Documents: Health insurance card, referral or order, address and telephone number of the family doctor and any other doctors providing treatment, list of medication currently being taken
• If available: Allergy passport, marcoumarin card, pacemaker card, previous findings
• If available: Laboratory results, doctor's letters and results of previous examinations (especially if they relate to the same illness), X-ray images or CD of X-ray examinations.

If you are coming from home, you should generally arrive on the ward between 10.00 and 11.00 am . If you are admitted via the emergency ward, a nurse will take you to the relevant ward as soon as all emergency investigations have been completed and there is a free bed on the ward. Depending on the clinical picture and bed situation, the transfer can take place around the clock.

When you arrive from home, you will be greeted by a nurse and then taken to your room. Sometimes, however, you may have to wait in the waiting room or lounge until a patient has been discharged and the room has been cleaned and prepared. Please understand this.

One of our assistant doctors will usually take your medical history and perform a physical examination in the early afternoon. This is followed by a discussion with you and the senior consultant responsible about the next steps. Your responsible nurse will also conduct an admission interview with you.

Daily from 11.00 am to 8.00 pm. Exceptions can be arranged with the nursing staff.

The visits are there to discuss the course of the disease, the new findings and the next steps with you. If you feel that you are not sufficiently informed, do not hesitate to ask questions. For example, write yourself a short list so that you don't forget your questions. A corresponding form can be requested from the nurse.

Visits usually take place from Monday to Friday, in the mornings between 9.00 and 11.00 am. However, the time and duration of the visit may vary - please bear with us.

Once a week, there is a ward round led by a senior consultant and a ward round led by a senior consultant. If you have "missed" a ward round because you had to attend an examination appointment, for example, but would still like to speak to the doctor, please let a nurse know.
At weekends and on public holidays, an assistant doctor is on the ward or in your department during the day for urgent questions or medical emergencies.

Relatives can make an appointment with the ward doctor via the relevant ward doctor's office. As a rule, these consultation hours take place from Monday to Friday from 17:00-18:00.

Ward doctor secretariats:

• Chir. 5.2 (B4.5)
  Phone +41 61 328 55 96
  
• Med. 5.1 (C4.5)
  Tel. +41 61 328 66 95
  
• Med. 6.1 (C4.6)
  Tel. +41 61 328 76 51
  
• Med. 6.2 (C3.6)
  Tel. +41 61 328 76 42
  
• Med. 7.1 (C4.7)
  Phone +41 61 328 60 63
  
• Med. 7.2 (C3.7)
  Tel. +41 61 328 67 60
  
• Med. 8.1 (C4.8)
  Phone +41 61 328 44 94

If an examination (e.g. gastroscopy) has been scheduled, you should make yourself available on the ward on that day. If you leave the room anyway, e.g. to go to the cafeteria or the park, please inform your nurse beforehand.

The functional department will call the ward as soon as the time of the examination is foreseeable. Unfortunately, not all patients can be the first in line in the morning. Please understand that you may not be called until the afternoon - even if you have to fast for the examination and are not given breakfast or lunch.

If you are being treated as an inpatient, you are generally not allowed to leave the hospital. In exceptional cases, leave of absence of up to 24 hours is possible. Please speak to your ward doctor about this.

Discharge, especially after a long stay in hospital, must be carefully planned so that you can get on well again at home and quickly get used to everyday life. The ward doctor will let you know as soon as possible before you are discharged so that you can inform relatives or friends who may need to pick you up or prepare something for you at home.

If you are worried that you will not be able to look after yourself at home or that your family will be overwhelmed, please inform your ward doctor in good time. They will discuss the possibility of inpatient rehabilitation with you and your relatives and with the case management team. Your responsible nurse can organize Spitex care if you wish.

Patients usually leave the hospital at around 9.00 a.m. in the morning. A different discharge time must be agreed in advance and is only possible with the consent of the responsible ward doctor.

Before you are discharged, the ward doctor will have a final discussion with you in which you will be given an assessment of the course of your illness and recommendations for further treatment. This is a good opportunity to clarify any unanswered questions.

At your discharge consultation, the ward doctor will give you a medication plan, a therapy plan if necessary and a prescription. If necessary, your ward doctor will arrange further appointments for you at our clinic. You can also receive a preliminary discharge report on request when you are discharged.

Please inform your ward doctor in good time if you would like a discharge report. Your family doctor will receive a detailed report with all relevant information from us as soon as possible.